Desktop Support/Field Services Staffing Calculator

Many desktop support and field services managers struggle to answer one critical question - Are we staffed appropriately? To help with this challenge, MetricNet has developed a tool based on industry benchmarks that takes the guesswork out of headcount! Used as a reality check or a planning tool, MetricNet’s desktop support/field services staffing calculator provides a simple way to plan and forecast headcount for desktop support and field services. With just three basic data points, MetricNet’s Desktop Support/Field Services Staffing Calculator can estimate your headcount needs based on industry averages! Anyone working in Desktop Support and Field Services looking to get a handle on what their headcount should be is encouraged to use this tool. Watch the Demo! [embed]https://youtu.be/QPssqGM-Se4[/embed] Data Inputs Average Monthly Incident Volume Average Monthly Service Request Volume Average Work Time per Incident Average Work Time per Service Request Average Travel Time per Ticket