IT Service and Support Benchmark
For Higher Education
The requirements for IT service and support in higher ed are so diverse, demanding, and challenging, that MetricNet has developed a custom benchmark for professionals just like you!
If you work as an IT Service and Support professional in higher ed, you are all too familiar with the challenges of the profession.
Students, staff and faculty that need help…right away!
Staffing and knowledge management challenges that accompany a student support model!
Classrooms, dormitories, technology hubs, and administrative offices spread over a wide geographic area!
And a huge variety of devices and equipment that require on-demand support!
The simple fact is this…
You have the most demanding job in the service and support industry…period!
Simply follow the steps on the right to participate.
If you have any questions about MetricNet’s IT Service and Support Benchmark for Higher Education, please contact MetricNet at 703-992-8160, or complete the form here.