MetricNet’s Sample Benchmarking Data Files are available for Service Desk, Desktop Support and Contact Center professionals worldwide. Benchmarking Data is available to those organizations that wish to perform their own benchmarking analysis. The files are provided in Excel format. Each report below is an example of what you will receive when you purchase a benchmarking data file from MetricNet.Request A QuoteSample Service Desk Benchmarking Data FileSample Desktop Support Benchmarking Data FileSample Call Center Benchmarking Data File