Call Center

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Showing 1–12 of 18 results

NOTE: The reports in this category – “Downloadable Benchmarks by Functional Area” – are instantly downloadable. They will appear in the downloads section of your account immediately following a completed checkout.

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    Contact Center Benchmark CORE – India – Outsourced

    $399.00 – $1,098.00
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    Contact Center Benchmark CORE – United States – Insourced

    $399.00 – $1,098.00
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    Contact Center Benchmark CORE – United States – Outsourced

    $399.00 – $1,098.00
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    Contact Center Benchmark PLUS – India – Outsourced

    $1,499.00 – $2,998.00
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    Contact Center Benchmark PLUS – United States – Insourced

    $1,499.00 – $2,998.00
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    Contact Center Benchmark PLUS – United States – Outsourced

    $1,499.00 – $2,998.00
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    Contact Center Benchmark PRO – India – Outsourced

    $2,999.00 – $4,997.00
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    Contact Center Benchmark PRO – United States – Insourced

    $2,999.00 – $4,997.00
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    Contact Center Benchmark PRO – United States – Outsourced

    $2,999.00 – $4,997.00
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    In-house/Insourced Contact Center Benchmark – Brazil

    $2,999.00 – $4,997.00
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    In-house/Insourced Contact Center Benchmark – Mexico

    $2,999.00 – $4,997.00
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    Developing Asia Outsourced Contact Center Benchmark

    $2,999.00 – $4,997.00