Call Center

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Showing all 11 results

NOTE: The reports in this category – “Downloadable Benchmarks by Functional Area” – are instantly downloadable. They will appear in the downloads section of your account immediately following a completed checkout.

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    In-house/Insourced Call Center Benchmark – United States

    $2,999.00 – $4,997.00
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    In-house/Insourced Contact Center Benchmark – Brazil

    $2,999.00 – $4,997.00
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    In-house/Insourced Contact Center Benchmark – Mexico

    $2,999.00 – $4,997.00
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    Developing Asia Outsourced Contact Center Benchmark

    $2,999.00 – $4,997.00
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    Eastern Europe Outsourced Contact Center Benchmark

    $2,999.00 – $4,997.00
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    Latin America Outsourced Contact Center Benchmark

    $2,999.00 – $4,997.00
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    North America Outsourced Contact Center Benchmark

    $2,999.00 – $4,997.00
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    Outsourced Call Center Benchmark – United States

    $2,999.00 – $4,997.00
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    Insourced Call Center – India

    $2,999.00 – $4,997.00
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    Insourced Call Center – Philippines

    $2,999.00 – $4,997.00
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    In-house/Insourced Call Center Benchmark – United Kingdom

    $2,999.00 – $4,997.00