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Can you believe it’s December already? This time of year for most companies also means the end of the fiscal year. I’m sure you’ve heard the old saying “Use it or Lose it”. That phrase couldn’t be more true for IT budgets!

 So Why Not Fund a Benchmark With Your Year-End Budget?

Benchmarking is an ideal investment for those year-end budgets, and MetricNet has a product to meet any budgetary need starting at under $3,000.

Here are 4 strategic ways to ensure renewed funding AND improved performance for IT Service & Support in 2015!


Downloadable Industry Benchmarks
 
MetricNet’s instantly downloadable Service Desk, Desktop Support and Call Center benchmarks provide valuable industry data that your organization can use to improve its performance right away! Click here to browse our online library of insourced and outsourced industry benchmarks. Choose the benchmark that best meets your needs.  Then order and instantly download your benchmark!
Benchmarking Data Files
 
For those Service Desk, Desktop Support and Call Center professionals who wish to conduct their own benchmarking analysis, MetricNet offers benchmarking data files in Excel format. Click here to download a sample report for the data file that best meets your needs. Then request a quote from MetricNet!
Peer Group Benchmarks
 
MetricNet’s peer group benchmarks compare your Service Desk, Desktop Support or Call Center performance to a unique peer group of similar organizations. Our peer group benchmarks are the most comprehensive in the industry, and are customized to meet your needs! Click here to download a sample report for the benchmark that best meets your needs. Then request a quote from MetricNet!
The One Year Path to World-Class Performance
 
Designed for Service Desks, Desktop Support organizations and Call Centers, this proven MetricNet Certified solution includes annual benchmarking, an annual ROI calculation (return on investment), training sessions on metrics and key performance indicators, and the development of standardized reports that convey a simple yet compelling story of performance. Click here to learn more, and request a quote!

Still not sure where to start? Click here to contact MetricNet.

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