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Category Archives: Sample Reports

All Resources, Call Center, Desktop Support, Sample Reports, Service Desk

Sample Benchmarking Data Files

Posted on August 21, 2013 at 9:11 am by / 0
MetricNet’s Sample Benchmarking Data Files are available for Service Desk, Desktop Support and Contact Center professionals worldwide. Benchmarking Data is available to those organizations that wish to perform their own benchmarking analysis. The files are provided in Excel format. Each report below is an example of what you will receive when you purchase a benchmarking… Read More
All Resources, Call Center, Desktop Support, Sample Reports, Service Desk

Sample Peer Group Benchmarks

Posted on August 21, 2013 at 8:40 am by / 0
MetricNet’s Sample Peer Group Benchmarks are available for Service Desk, Desktop Support and Contact Center professionals worldwide. Our peer group benchmarks are customized based on your organization’s scope, scale, complexity and geography. A unique peer group is selected and compared to your performance. Each report below is an example of what you will receive when… Read More
All Resources, Desktop Support, Sample Reports, Service Desk

Sample Industry Benchmarking Reports

Posted on May 28, 2013 at 2:13 pm by / 0
MetricNet’s Sample Industry Benchmarking Reports are available for Service Desk, Desktop Support and Call Center professionals worldwide. Each report is an example of the benchmarks that you can purchase and instantly download from our shopping page. Sample Service Desk Benchmark – Insourced Sample Desktop Support Benchmark – Insourced Sample Call Center Benchmark – Insourced Sample… Read More

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MetricNet’s expertise provides our clients with valuable insights and information that they can use to enhance their performance and achieve a superior or favorable long-term position over competitors. Our history dates back to 1990. Learn more here.

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