MetricNet is the global leader in IT Service and Support Benchmarking. We are the first, and still the only company to offer downloadable service desk and desktop support benchmarks from our website.
With a global benchmarking database of nearly 4,000 IT service and support benchmarks, MetricNet has the most comprehensive database of process and performance metrics in the industry.
Our global client base includes companies large and small from virtually every industry sector. Shown below is a partial list of clients and benchmarking partners.
Are you ready to Benchmark?
Our flagship Service Desk, Desktop Support, and Call Center Benchmarks offer the best value in the industry. I think you will be pleasantly surprised at just how much your benchmarking dollar will buy at MetricNet! – Jeff Rumburg, Managing Partner
Why choose MetricNet?
Our clients benefit from economies of scale that simply don’t exist elsewhere in the industry. MetricNet’s benchmarks contain far more data, are more statistically valid, and are typically priced an order of magnitude less than other available benchmarks! It’s a win-win for MetricNet and its clients!