MetricNet collects and archives benchmarking data from service desks, desktop support, and call centers worldwide. We offer industry benchmarks, benchmarking data files, and Peer Group Benchmarks. Please indicate in the form below the countries and functional areas you are interested in benchmarking. Thank you.
MetricNet is dedicated to helping business people worldwide manage their organizations more efficiently and effectively. By providing benchmarks, performance metrics, scorecards and business data to Information Technology and Call Center Professionals..[+]
Keep up to date with all things Metricnet with our free newsletter
Questions, issues or concerns? I'd love to help you!
Date: May 8, 2018 | Time: 2:00-3:00PM EST
I want to challenge leaders from both IT and non-IT services to give serious thought to the role of enterprise services in your organization. This is the kind of opportunity that doesn’t come along very often. It has the potential to transform the delivery of all services in the enterprise, while saving money and improving the quality of service that your customers receive. Moreover, it can be a game changer for your career. Enterprises worldwide are in desperate need of leadership on this issue. So if you have been looking for that next big career opportunity, it may be right in front of you!