MetricNet collects and archives benchmarking data from service desks, desktop support, and call centers worldwide. We offer industry benchmarks, benchmarking data files, and Peer Group Benchmarks. Please indicate in the form below the countries and functional areas you are interested in benchmarking. Thank you.
MetricNet is dedicated to helping business people worldwide manage their organizations more efficiently and effectively. By providing benchmarks, performance metrics, scorecards and business data to Information Technology and Call Center Professionals..[+]