MetricNet collects and archives benchmarking data from service desks, desktop support, and call centers worldwide. We offer industry benchmarks, benchmarking data files, and Peer Group Benchmarks. Please indicate in the form below the countries and functional areas you are interested in benchmarking. Thank you.
MetricNet’s expertise provides our clients with valuable insights and information that they can use to enhance their performance and achieve a superior or favorable long-term position over competitors. Our history dates back to 1990. Learn more here.