All Resources, Desktop Support, Sample Reports, Service Desk
Sample Industry Benchmarking Reports
MetricNet’s Sample Industry Benchmarking Reports are available for Service Desk, Desktop Support and Call Center professionals worldwide. Each report is an example of the benchmarks that you can purchase and instantly download from our shopping page.
Sample Service Desk Benchmark – Insourced |
Sample Desktop Support Benchmark – Insourced |
Sample Call Center Benchmark – Insourced |
| Sample Service Desk Benchmark – Outsourced |
Sample Desktop Support Benchmark – Outsourced |
Sample Call Center Benchmark – Outsourced |
About Author
Angela Irizarry
Angela Irizarry joined MetricNet in early 2013. In her current role as Vice President and Chief Operating Officer, she assists MetricNet’s CEO in managing the Company’s day-to-day operating activities, short-term and long-range strategic planning and new client acquisition. Additionally, she is responsible for planning, organizing, and implementing the Company’s sales and marketing efforts as well as managing MetricNet’s intellectual property, online best practices library, web projects and e-commerce shop. Angela is a versatile and results-oriented professional with nearly 15 years of business development and marketing experience across a multitude of industries globally. Prior to joining MetricNet she held various leadership positions in the Property Management and Retail industries where she was known for her strong track record of sales growth, marketing foresight and creative problem solving.
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