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MetricNet and BOMGAR presented a special webcast highlighting key success factors for successful chat enablement! Download it now to:

  • LEARN the Key Success Factors for successful chat enablement!
  • HEAR Case Studies on successful chat implementation!
  • APPLY Best Practices from the industry’s top performing chat providers!
  • ACHIEVE World-Class Performance in your own support organization!

We share key success factors and actual benchmarking data for chat usage in technical service and support in this free presentation.

If you don’t have time to watch the entire presentation now, bookmark this page and come back later!

To watch the presentation now, click the play button below.  To download, click the Adobe PDF icon located below the player. Don’t forget to share with a friend or colleague!

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Angela Irizarry

Angela Irizarry is the President and Chief Operating Officer at MetricNet, where she is responsible for managing day-to-day operations, strategic planning, and new client acquisition. She also oversees the company's sales and marketing efforts and manages its intellectual property and online resources. Angela has been with the company for 10 years and has over 20 years of experience in business development and strategy. She has been featured in Fortune magazine and has received recognition for her work in competitive and trends analysis from executives at a variety of Fortune 100 companies. Angela is a dynamic and accomplished professional who consistently delivers exceptional results for MetricNet and its clients. She has a wealth of industry experience and a track record of success in driving business results, particularly in the financial services, insurance, and healthcare sectors. Angela is highly skilled in communication, problem-solving, and project management, and is committed to delivering the highest level of service to MetricNet's clients.

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