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MetricNet and BOMGAR presented a special webcast highlighting key success factors for successful chat enablement! Download it now to:

  • LEARN the Key Success Factors for successful chat enablement!
  • HEAR Case Studies on successful chat implementation!
  • APPLY Best Practices from the industry’s top performing chat providers!
  • ACHIEVE World-Class Performance in your own support organization!

We share key success factors and actual benchmarking data for chat usage in technical service and support in this free presentation.

If you don’t have time to watch the entire presentation now, bookmark this page and come back later!

To watch the presentation now, click the play button below.  To download, click the Adobe PDF icon located below the player. Don’t forget to share with a friend or colleague!

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Angela Irizarry

Angela Irizarry joined MetricNet in early 2013. In her current role as Vice President and Chief Operating Officer, she assists MetricNet’s CEO in managing the Company’s day-to-day operating activities, short-term and long-range strategic planning and new client acquisition. Additionally, she is responsible for planning, organizing, and implementing the Company’s sales and marketing efforts as well as managing MetricNet’s intellectual property, online best practices library, web projects and e-commerce shop. Angela is a versatile and results-oriented professional with nearly 15 years of business development and marketing experience across a multitude of industries globally. Prior to joining MetricNet she held various leadership positions in the Property Management and Retail industries where she was known for her strong track record of sales growth, marketing foresight and creative problem solving.

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