Benchmark 2014: Global Results for Desktop Support
MetricNet’s “Benchmark 2014: Global Results for Desktop Support” presentation was delivered on Wednesday, March 25, 2015, at the HDI Service and Support Conference! In this article, you will be given the opportunity to view and download the slides from this exclusive MetricNet presentation.
In this presentation, viewers will see the results of MetricNet’s 2014 Global Benchmarking Initiative for Desktop Support, the methodology, the KPIs used for benchmarking, and performance data from more than 140 companies worldwide!
Interested in seeing it live? Jeff Rumburg will be presenting the topic again live on BrightTALK on May 27, 2015 at 2:00 pm EDT. Register now!
To download, click the Adobe PDF icon below. Don’t forget to share with a friend or colleague!