The Role of IT Leadership in Service and Support
MetricNet’s “The Role of IT Leadership in Service and Support” presentation was delivered on Thursday, March 26, 2015, to a standing room only crowd at the HDI Service and Support Conference! In this article, you will be given the opportunity to view and download the slides from this exclusive MetricNet presentation.
In this presentation, viewers will see benchmarking data and case studies that demonstrate the untapped value of all service and support organizations.
Interested in seeing it live? Jeff Rumburg will be presenting the topic again live on BrightTALK on June 23, 2015 at 2:00 pm EDT. Register now!
To download, click the Adobe PDF icon below. Don’t forget to share with a friend or colleague!