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Budget

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NOTE: The tools in this category – “Scorecards, Calculators, Tools, and Templates by Type” – are instantly downloadable. They will appear in the downloads section of your account immediately following a completed checkout.

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Contact Center Budget Calculator
$99.00 – $299.00
Watch the short demo in the description below! Many contact center managers struggle with budgeting and are unable to answer one critical question – Is our spending in line with industry averages?   But budgeting is a critical skill to develop, as it is key to managing costs for a contact center.   To help with this challenge, MetricNet has developed a tool based on industry benchmarks that takes the guesswork out of budgeting!  Simply enter a few basic pieces of information about your contact center and MetricNet’s budget calculator will automatically generate an easy to understand report that you can share with key stakeholders! Selecting ‘Yes’ from the drop down menu will add a one-hour screen-sharing training session with a MetricNet subject matter expert. During this one hour training session, we will walk you through populating the Budget Calculator and provide expert guidance on how you can leverage the tool to forecast operating expenses for your contact center!
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Service Desk Budget Calculator
$99.00 – $299.00
Watch the short demo in the description below! Many service desk managers struggle with budgeting and are unable to answer one critical question – Is our spending in line with industry averages?   But budgeting is a critical skill to develop, as it is key to managing costs for a support organization.   To help with this challenge, MetricNet has developed a tool based on industry benchmarks that takes the guesswork out of budgeting!  Simply enter a few basic pieces of information about your service desk and MetricNet’s budget calculator will automatically generate an easy to understand report that you can share with key stakeholders! Selecting ‘Yes’ from the drop down menu will add a one-hour screen-sharing training session with a MetricNet subject matter expert. During this one hour training session, we will walk you through populating the Budget Calculator and provide expert guidance on how you can leverage the tool to forecast operating expenses for your service desk!
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