NOTE: The tools in this category – “Scorecards, Calculators, Tools, and Templates by Type” – are instantly downloadable. They will appear in the downloads section of your account immediately following a completed checkout.
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Available in $ USD, $ AUD, $ CAD, or £ UK format.
Know your ROI! MetricNet's Service Desk ROI Calculator will guide you step-by-step through the process of calculating your ROI. Is your ROI greater than 100%? Congratulations! You're an internal profit center, and your company should be willing to make additional investments in the service desk! Is your ROI less than 100%? Then you're an internal cost center, and the ROI calculator will provide guidance on how to transform your service desk cost center into a profit center. Download MetricNet's ROI calculator now, and begin enjoying the benefits of operating as a business within a business!
Selecting 'Yes' from the drop down menu will add a one-hour screen-sharing training session with a MetricNet subject matter expert. During this one hour training session, we will walk you through populating the ROI calculator and provide expert guidance on how you can enhance your visibility and credibility within the organization!