United States

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NOTE: The reports in this category – “Downloadable Benchmarks by Region” – are instantly downloadable. They will appear in the downloads section of your account immediately following a completed checkout.

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-US.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-US.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-US-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-US-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-US-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

In-house/Insourced Service Desks – United States

$2,999.00 – $4,997.00

United States Service Desk Benchmark for In-house/Insourced Service Desks (report in PDF format) sample Add-On - Excel Data File for United States In-house/Insourced Service Desk Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-US.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-US.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-US-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-US-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-US-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

Outsourced Service Desks – United States

$2,999.00 – $4,997.00

United States Service Desk Benchmark for Outsourced Service Desks (report in PDF format) sample Add-On - Excel Data File for United States Outsourced Service Desk Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-US.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-US.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-US-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-US-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-US-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

In-house/Insourced Desktop Support – United States

$2,999.00 – $4,997.00

United States Desktop Support Benchmark for In-house/Insourced Desktop Support (report in PDF format) sample Add-On - Excel Data File for United States In-house/Insourced Desktop Support Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-US.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-US.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-US-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-US-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-US-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

Outsourced Desktop Support – United States

$2,999.00 – $4,997.00

United States Desktop Support Benchmark for Outsourced Desktop Support Groups (report in PDF format) sample Add-On - Excel Data File for United States Desktop Support Benchmark for Outsourced Desktop Support Groups sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-US.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-US.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-US-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-US-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-US-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

In-house/Insourced Call Center – United States

$2,999.00 – $4,997.00

United States Call Center Benchmark for In-house/Insourced Call Center (report in PDF format) sample Add-On - Excel Data File for United States Insourced Call Center Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-US.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-US.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-US-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-US-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-US-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

Outsourced Call Center – United States

$2,999.00 – $4,997.00

United States Call Center Benchmark for Outsourced Call Center (report in PDF format) sample Add-On - Excel Data File for United States Outsourced Call Center Benchmark sample

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