United States

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NOTE: The reports in this category – “Downloadable Benchmarks by Region” – are instantly downloadable. They will appear in the downloads section of your account immediately following a completed checkout. Looking for another region or functional area? Purchase a custom report here https://www.metricnet.com/product-category/industry-benchmarks-by-region/ or contact us at info@metricnet.com.

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    Service Desk Benchmark CORE – United States – Insourced

    $399.00 – $1,098.00
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    Service Desk Benchmark PLUS – United States – Insourced

    $1,499.00 – $2,998.00
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    Service Desk Benchmark PRO – United States – Insourced

    $2,999.00 – $4,997.00
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    Service Desk Benchmark CORE – United States – Outsourced

    $399.00 – $1,098.00
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    Service Desk Benchmark PLUS – United States – Outsourced

    $1,499.00 – $2,998.00
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    Service Desk Benchmark PRO – United States – Outsourced

    $2,999.00 – $4,997.00
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    Desktop Support Benchmark CORE – United States – Insourced

    $399.00 – $1,098.00
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    Desktop Support Benchmark PLUS – United States – Insourced

    $1,499.00 – $2,998.00
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    Desktop Support Benchmark PRO – United States – Insourced

    $2,999.00 – $4,997.00
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    North America Insourced Healthcare Desktop Support Benchmark

    $2,999.00 – $4,997.00
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    Desktop Support Benchmark CORE – United States – Outsourced

    $399.00 – $1,098.00
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    Desktop Support Benchmark PLUS – United States – Outsourced

    $1,499.00 – $2,998.00