Downloadable Benchmarks by Insourced/Outsourced

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NOTE: The reports in this category – “Downloadable Benchmarks by Insourced/Outsourced” – are instantly downloadable. They will appear in the downloads section of your account immediately following a completed checkout.

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-US.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-US.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-US-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-US-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-US-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

In-house/Insourced Service Desks – United States

$2,999.00 – $4,997.00

United States Service Desk Benchmark for In-house/Insourced Service Desks (report in PDF format) sample Add-On - Excel Data File for United States In-house/Insourced Service Desk Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-UK.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-UK.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-UK-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-UK-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-UK-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

Outsourced Service Desks – United Kingdom

$2,999.00 – $4,997.00

United Kingdom Service Desk Benchmark for Outsourced Service Desks (report in PDF format) sample Add-On - Excel Data File for United Kingdom Outsourced Service Desk Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-US.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-US.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-US-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-US-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-US-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

Outsourced Service Desks – United States

$2,999.00 – $4,997.00

United States Service Desk Benchmark for Outsourced Service Desks (report in PDF format) sample Add-On - Excel Data File for United States Outsourced Service Desk Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-US.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-US.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-US-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-US-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-US-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

In-house/Insourced Desktop Support – United States

$2,999.00 – $4,997.00

United States Desktop Support Benchmark for In-house/Insourced Desktop Support (report in PDF format) sample Add-On - Excel Data File for United States In-house/Insourced Desktop Support Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-US.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-US.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-US-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-US-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-US-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

Outsourced Desktop Support – United States

$2,999.00 – $4,997.00

United States Desktop Support Benchmark for Outsourced Desktop Support Groups (report in PDF format) sample Add-On - Excel Data File for United States Desktop Support Benchmark for Outsourced Desktop Support Groups sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-US.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-US.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-US-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-US-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-US-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

In-house/Insourced Call Center – United States

$2,999.00 – $4,997.00

United States Call Center Benchmark for In-house/Insourced Call Center (report in PDF format) sample Add-On - Excel Data File for United States Insourced Call Center Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-US.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-US.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-US-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-US-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-US-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

Outsourced Call Center – United States

$2,999.00 – $4,997.00

United States Call Center Benchmark for Outsourced Call Center (report in PDF format) sample Add-On - Excel Data File for United States Outsourced Call Center Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-Canada.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-Canada.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-Canada-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-Canada-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-Canada-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

In-house/Insourced Service Desks – Canada

$2,999.00 – $4,997.00

Canada Service Desk Benchmark for In-house/Insourced Service Desks (report in PDF format) sample Add-On - Excel Data File for Canada In-house/Insourced Service Desk Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Canada.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Canada.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Canada-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Canada-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Canada-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

Outsourced Service Desks – Canada

$2,999.00 – $4,997.00

Canada Service Desk Benchmark for Outsourced Service Desks (report in PDF format) sample Add-On - Excel Data File for Canada Outsourced Service Desk Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-Canada.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-Canada.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-Canada-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-Canada-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-Canada-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

In-house/Insourced Desktop Support – Canada

$2,999.00 – $4,997.00

Canada Desktop Support Benchmark for In-house/Insourced Desktop Support (report in PDF format) sample Add-On - Excel Data File for Canada In-house/Insourced Desktop Support Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-Canada.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-Canada.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-Canada-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-Canada-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-Canada-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

Outsourced Desktop Support – Canada

$2,999.00 – $4,997.00

Canada Desktop Support Benchmark for Outsourced Desktop Support Groups (report in PDF format) sample Add-On - Excel Data File for Canada Desktop Support Benchmark for Outsourced Desktop Support Groups sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-Canada.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-Canada.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-Canada-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-Canada-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-Canada-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

In-house/Insourced Call Center – Canada

$2,999.00 – $4,997.00

Canada Call Center Benchmark for In-house/Insourced Call Center (report in PDF format) sample Add-On - Excel Data File for Canada Insourced Call Center Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-Canada.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-Canada.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-Canada-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-Canada-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-Canada-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

Outsourced Call Center – Canada

$2,999.00 – $4,997.00

Canada Call Center Benchmark for Outsourced Call Center (report in PDF format) sample Add-On - Excel Data File for Canada Outsourced Call Center Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-Australia.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-Australia.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-Australia-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-Australia-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-Australia-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

In-house/Insourced Service Desks – Australia

$2,999.00 – $4,997.00

Australia Service Desk Benchmark for In-house/Insourced Service Desks (report in PDF format) sample Add-On - Excel Data File for Australia In-house/Insourced Service Desk Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Australia.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Australia.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Australia-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Australia-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Australia-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

Outsourced Service Desks – Australia

$2,999.00 – $4,997.00

Australia Service Desk Benchmark for Outsourced Service Desks (report in PDF format) sample Add-On - Excel Data File for Australia Outsourced Service Desk Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-Australia.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-Australia.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-Australia-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-Australia-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-In-Australia-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

In-house/Insourced Desktop Support – Australia

$2,999.00 – $4,997.00

Australia Desktop Support Benchmark for In-house/Insourced Desktop Support (report in PDF format) sample Add-On - Excel Data File for Australia In-house/Insourced Desktop Support Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-Australia.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-Australia.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-Australia-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-Australia-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/DS-Out-Australia-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

Outsourced Desktop Support – Australia

$2,999.00 – $4,997.00

Australia Desktop Support Benchmark for Outsourced Desktop Support Groups (report in PDF format) sample Add-On - Excel Data File for Australia Desktop Support Benchmark for Outsourced Desktop Support Groups sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-Australia.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-Australia.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-Australia-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-Australia-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-In-Australia-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

In-house/Insourced Call Center – Australia

$2,999.00 – $4,997.00

Australia Call Center Benchmark for In-house/Insourced Call Center (report in PDF format) sample Add-On - Excel Data File for Australia Insourced Call Center Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-Australia.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-Australia.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-Australia-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-Australia-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/CC-Out-Australia-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

Outsourced Call Center – Australia

$2,999.00 – $4,997.00

Australia Call Center Benchmark for Outsourced Call Center (report in PDF format) sample Add-On - Excel Data File for Australia Outsourced Call Center Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-India.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-India.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-India-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-India-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-In-India-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

In-house/Insourced Service Desks – India

$2,999.00 – $4,997.00

India Service Desk Benchmark for In-house/Insourced Service Desks (report in PDF format) sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2020/03/SD-In-Philippines.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" />

Insourced Service Desks – Philippines

$2,999.00 – $4,997.00

Philippines Service Desk Benchmark for Insourced Service Desks (report in PDF format) sample Add-On - Excel Data File for Philippines Insourced Service Desk Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-India.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-India.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-India-275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-India-450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-India-555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

Outsourced Service Desks – India

$2,999.00 – $4,997.00

India Service Desk Benchmark for Outsourced Service Desks (report in PDF format) sample Add-On - Excel Data File for India Outsourced Service Desk Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Philippines-.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" srcset="https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Philippines-.jpg 880w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Philippines--275x300.jpg 275w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Philippines--149x163.jpg 149w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Philippines--450x491.jpg 450w, https://www.metricnet.com/wp-content/uploads/2015/10/SD-Out-Philippines--555x605.jpg 555w" sizes="(max-width: 450px) 100vw, 450px" />

Outsourced Service Desks – Philippines

$2,999.00 – $4,997.00

Philippines Service Desk Benchmark for Outsourced Service Desks (report in PDF format) sample Add-On - Excel Data File for Philippines Outsourced Service Desk Benchmark sample

<img width='450' height='491' src="https://www.metricnet.com/wp-content/uploads/2019/12/CC-In-India.jpg" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" />

Insourced Call Center – India

$2,999.00 – $4,997.00

India Call Center Benchmark for Insourced Call Center (report in PDF format) sample Add-On - Excel Data File for India Insourced Call Center Benchmark sample

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