MetricNet Releases 4 New Australian Benchmarks All ResourcesDesktop SupportNews and PressService Desk MetricNet Releases 4 New Australian Benchmarks MetricNet has released four new Australian benchmarks for IT Support and Contact Centre professionals. These benchmarks encompass insourced and outsourced Australian Contact Centres, as well as insourced and outsourced Desktop Support functions. This…Angela IrizarryMay 21, 2013
