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Most Viewed on SlideShare in 2013
We are excited to announce that MetricNet’s SlideShare content was among the top 4% of most viewed on SlideShare in 2013! Just in case you missed them, here are our most popular presentations: The Economic Impact of Support In this presentation, we provide a case study road-map for how one organization developed its IT service… Read More
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Performance Management… Does it keep you up at night?
The vast majority of benchmarks do not deliver the business benefits that are promised. MetricNet is not a company who focuses on academic case study and ivory tower discussion. We understand that nothing happens without action. Here are just a few of the ways we help organizations like yours achieve World-Class status. Thousands of professionals… Read More
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Hit the Easy Button
Ever wish you had an Easy Button that really worked? Well, we’ve got something that comes pretty close. It’s MetricNet’s NEW Service Desk Benchmark for Medical Care! We developed this ground breaking benchmark to address the unique challenges faced by IT service and support professionals in the medical care field. Register for a free overview… Read More
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New Resources Available | November 2013
There are so many exciting things happening at MetricNet! In addition to our extensive resource library, we have formed some strategic alliances with the industry’s top experts including BOMGAR and IQPC. Take advantage of the following and stay tuned for more! IQPC Media Partnership | Social Media for Customer Care Summit: If you’re struggling with… Read More