No products in the cart.

Search
Return to Previous Page

Tag Archives: IT Support

All Resources, Member, Service Desk

VIDEO: The Zen of Support | The Path to Strategic Enlightenment

Posted on December 23, 2013 at 1:45 pm by / 0
Did you miss our webcast?  Well, you’re in luck!  For the first time ever, you can watch the recorded version of ”The Zen of Support – The Path to Strategic Enlightenment’.  This is our most popular and most requested webcast! Join the thousands of regular attendees who use MetricNet’s monthly webcasts to achieve World-Class Performance. Here’s what… Read More
All Resources, Desktop Support, Member, Service Desk

The Economic Impact of Support – What’s Your Value Proposition?

Posted on October 15, 2013 at 3:27 pm by / 0
In this presentation, MetricNet reveals the industry’s first ever benchmarking data on the economic value of IT service and support. The corresponding whitepaper is available here. Most IT departments can tell you how much they spend on support. But very few can quantify the economic impact of support. The result is that many support groups are… Read More
All Resources, Desktop Support, News and Press

MetricNet’s Exclusive Presentation Featured In HDI Digital 2013

Posted on April 30, 2013 at 3:00 pm by / 0
As one of the top rated speakers at HDI’s Annual Conference in Las Vegas last week, Jeff Rumburg has been selected to present MetricNet’s benchmarks on the economic impact of IT Service and Support at the HDI Digital Forum. MetricNet is the first in the industry to establish a framework for value creation in IT service… Read More

About Metricnet

MetricNet’s expertise provides our clients with valuable insights and information that they can use to enhance their performance and achieve a superior or favorable long-term position over competitors. Our history dates back to 1990. Learn more here.

Benchmarking Options by Functional Area

Downloadable Benchmarks

Contact Us

Phone: (775) 298-7772
Email: info@metricnet.com

 

©2020 MetricNet, LLC. All Rights Reserved Worldwide

Join our Newsletter

Keep up to date with all things Metricnet with our free newsletter [constantcontactwidget grp="newsletter" btn="Sign Up" msg="Thank you for joining"]