All Resources, Benchmarking Statistics, Desktop Support
10 Key Desktop Support Statistics | 2017 Benchmark
The results of MetricNet’s 2018 United States Insourced Desktop Support Desktop Support Benchmark are in! The data includes 7 categories of metrics and 28 Key Performance Indicators. In this article, we will highlight 10 key statistics that all Desktop Support professionals should be aware of. Desktop Support Cost: The average Cost per Service Request for… Read More
All Resources, Benchmarking Statistics, Desktop Support, Member
10 Benchmark Statistics For In-House Desktop Support Professionals
The results of MetricNet’s United States In-House Desktop Support Benchmark are in! The data includes 7 types of metrics and 28 Key Performance Indicators. In this article, we will highlight 10 key statistics that all Desktop Support professionals should be aware of. To continue reading, you must become a member. Membership is free and… Read More