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Tag Archives: Desktop Support Benchmark Statistics

All Resources, Benchmarking Statistics, Desktop Support

10 Key Desktop Support Statistics | 2017 Benchmark

Posted on July 19, 2017 at 12:50 pm by / 0
The results of MetricNet’s 2018 United States Insourced Desktop Support Desktop Support Benchmark are in! The data includes 7 categories of metrics and 28 Key Performance Indicators. In this article, we will highlight 10 key statistics that all Desktop Support professionals should be aware of. Desktop Support Cost: The average Cost per Service Request for… Read More
All Resources, Benchmarking Statistics, Desktop Support, Member

10 Benchmark Statistics For In-House Desktop Support Professionals

Posted on April 10, 2013 at 1:03 pm by / 0
The results of MetricNet’s United States In-House Desktop Support Benchmark are in!   The data includes 7 types of metrics and 28 Key Performance Indicators.  In this article, we will highlight 10 key statistics that all Desktop Support professionals should be aware of. To continue reading, you must become a member. Membership is free and… Read More

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