MetricNet’s 2013 Canada Contact Center & IT Benchmarks Published All ResourcesNews and Press MetricNet’s 2013 Canada Contact Center & IT Benchmarks Published MetricNet has published the results of their 2013 Canada Benchmarks for Customer Service Contact Center, Service Desk and Desktop Support. The updated benchmarking reports are now available for purchase and immediate download…Angela IrizarryMay 6, 2013
