All Resources, Call Center, Desktop Support, Service Desk
Frequently Asked Questions
Q: What services does MetricNet offer? A: MetricNet offers a range of benchmarks for Information Technology and Contact Center professionals. These benchmarks compare your performance in key areas such as cost, productivity, and quality of service, to industry averages and best practices. MetricNet’s benchmarks enable you to: Benchmark your performance vs. other companies inside and outside… Read More
