All ResourcesNews and Press Recap of Best Practices in Desktop Support Best Practices in Desktop Support was delivered March 11, 2014 to a live audience! Jeff Rumburg, Managing Partner at MetricNet, shared key success factors from the industry’s top performing Desktop…Jeffrey RumburgMarch 13, 2014
All ResourcesNews and Press Recap of Unleashing The Enormous Power of Service Desk KPIs Unleashing the Enormous Power of Service Desk KPIs was delivered February 11, 2014 to a record audience! Jeff Rumburg, Managing Partner at MetricNet, provided a comprehensive overview of best practices…Jeffrey RumburgFebruary 13, 2014