10 Key Service Desk Statistics | 2018 Benchmark All ResourcesBenchmarking StatisticsService Desk 10 Key Service Desk Statistics | 2018 Benchmark The results of MetricNet’s 2018 United States Insourced Service Desk Service Desk Benchmark are in! The data includes 9 categories of metrics and 44 Key Performance Indicators. In this article,…Angela IrizarrySeptember 1, 2018
