All Resources, Benchmarking Statistics, Desktop Support
10 Key Desktop Support Statistics | 2017 Benchmark
The results of MetricNet’s 2018 United States Insourced Desktop Support Desktop Support Benchmark are in! The data includes 7 categories of metrics and 28 Key Performance Indicators. In this article, we will highlight 10 key statistics that all Desktop Support professionals should be aware of. Desktop Support Cost: The average Cost per Service Request for… Read More
