All Resources, Service Desk
The Benefit of Having Self-Service Features In Your Help Desk
[This guest post was written by Lisa Strack, the Director of Marketing for IssueTrak] How do I reset my password? Why are my documents printing landscape instead of portrait? Simple IT snafus are a natural part of life around the office, but by having a good self-service tech support portal available to your employees, you can reduce… Read More
