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Free Training Webcast | Unleashing the Enormous Power of Service Desk KPI’s!
69% of customers said they were on hold for too long when seeking help from a company. – Harris Interactive, Customer Experience Impact Report So how long is too long? What is the ideal Speed of Answer? Join MetricNet Tuesday, February 11, 2014 for one of our most popular FREE training webcasts: Unleashing the Enormous… Read More
